It was so useful! Without the free bus pass I would have had to walk for well over an hour to get to work. At the time I didn’t have no money at all. Without the bus pass, I just couldn’t have got there as I didn’t have any other transport. The job would have been gone. I  recommend [the scheme] to other people. I think it’s really good. I say, ‘Do it, because it helps you get to work. And it motivates you to go out.’

Letitia, user of our travel support scheme

They gave me bike, a helmet and a lock. It was such a help, it solved all my problems. It’s given me that freedom in the morning, not to worry about whether a bus will turn up or not. It now takes me 20 to 25 minutes to get to work. It’s given me the ability to get to work on time.

Having a bike you don’t have to scrabble around for change for the bus. Without it, I’d have to find £3.50 every day for the bus, and that’s before receiving a pay packet. I would never have thought about a bike, for fear that I wouldn’t be able to do it! But I could. If someone was thinking about getting a bike I’d say: ‘Take it, give it a go. You can always take it back!’”

Stephen, user of our travel support scheme