I just couldn’t have afforded it that first month, not a chance. Without the free bus pass I just wouldn’t have been able to keep this job. I don’t drive so I’d have paid out the £3.50 each day until my money ran out, but then that would have been it.

Gill, user of our travel support scheme

They gave me bike, a helmet and a lock. It was such a help, it solved all my problems. It’s given me that freedom in the morning, not to worry about whether a bus will turn up or not. It now takes me 20 to 25 minutes to get to work. It’s given me the ability to get to work on time.

Having a bike you don’t have to scrabble around for change for the bus. Without it, I’d have to find £3.50 every day for the bus, and that’s before receiving a pay packet. I would never have thought about a bike, for fear that I wouldn’t be able to do it! But I could. If someone was thinking about getting a bike I’d say: ‘Take it, give it a go. You can always take it back!’”

Stephen, user of our travel support scheme